Sometimes during a game, your players might surprise you with a creative solution that the adventure did not anticipate. Rewarding the creative use of skills and roleplaying makes Society games more fun for the players. If your players find a solution to successfully resolve or bypass an encounter, give the PCs the same reward they would have gained by resolving the encounter in the method anticipated in the scenario.
The Starfinder Society never wants to give the impression that the only way to solve a problem is to kill it.
It is also possible that the PCs will kill an NPC with an important piece of information or destroy a critical clue. Unless the scenario specifically instructs you to withhold that information, you are free to improvise an alternate way for the information to survive and reach the PCs.